Effective Management Program Implementation: Leadership Development Skills

Author, J. Clifton Williams, Ph.D.

Home: Customer Service Delivery Effectiveness

Effective Management Training Program: Leadership Development

Effective Management Program: Implementation for Team Building

Effective Management Reinforcement Programs

Effective Management Training Program: Client List

Jack Parr
Associates, Inc.
(785) 827-0404
P.O. Box 1335
Salina, KS, 67402-1335
jpa@jackparr.com

How the Effective Management Program works:

Each participating manager and a group of supervisors / managers, peers, and direct reports (chosen by participating managers because they know his/her management behavior well) complete a questionnaire, describing the Manager's on-the-job behaviors. The combined results, computer processed and categorized, provide a perception comparison for the participating Manager. How do the supervisor / manager, peer, and direct report groups describe the Manager's effectiveness compared to his/her own description?

What is done with the EMP information:
In a group setting, the descriptions are interpreted and analyzed to help Participants managers understand the meaning of the feedback. Managers uncover their individual strengths and overextended strengths. The perception of their management style becomes as visible to them as it is to their colleagues - those who have the perception. While considering job requirements, organizational culture, team building requirements and personal values, Managers isolate areas which, when improved, lead to more effective, productive management results and a more positive perception.

The Effective Management Training Process:
Original Feedback Creates Awareness
A. Orientation Session (4 hours)

Introduce participating managers to the concept, process, and schedule.

Participating Managers choose describers.

Participating Managers Complete self-descriptions.

Feedback analysis creates ownership.
B. Interpretation and Action Planning Session (8 hours)

Preparation for distribution of assessment profile.
Analysis of assessment profile.

Benefits of the Effective Management Program
For Participating Managers

Awareness of a work group's perception of him/her

Strengths and needs of leadership development are visible and believable.

Leadership development plan put into place and lived daily.

For Managers of Participants

Guesswork gone about group's leadership development needs
Coaching made comfortable and practical
Accountability is self-assured

For Organizations

Leadership development function moves from outside to in-house
Management training dollars match real needs.
Return on investment reflected in measured change.